home
    eBrochures

bulletinbuilder
create and send eBulletins to your contacts' inboxes
eBrochures
respond to customer brochure requests instantly via an online console
prMaster
send electronic press packs to your media contacts
eFocusgroups
market research with the inbox as the venue
datum
keep track of client contact, share discussions and files
webucate
an online training environment to manage programme intakes and share information
 
contact us
if you are interested in any of our inbox eMarketing solutions
 
reseller programme
our reseller programme offers substantial commission on each of our inbox eMarketing solutions
   
Respond to brochure requests instantly, impress your customers and improve the bottom line You get a request by telephone for a brochure, a data sheet or a price list. Someone has to search one out (maybe check it’s up-to-date), find and address an envelope, get it in the post then ring to check it arrived a few days later. For exporters, postage problems can be a real nightmare! Now imagine handling the same request online. Take the call and while you’re talking, get on to your password-protected console. Select the eBrochure (from a thumbnail or a dropdown) and ask for an email address. Key it in and press ‘send’. It’s as simple as that. What’s more, it gets straight to the customer’s inbox within minutes of their request so they can place an order with the minimum of delay.
Why not just point enquiries to your web site? If you understand anything about customer service, you’ll know that you need to make it as simple as possible and be as helpful as possible. What could be better than to say: “It will be in your inbox in a few minutes."? It relieves them of all the effort of finding a web page or downloading a PDF file and it shows that you care to take the effort yourself.
It’s simple, secure and brings other benefits When you sign up for our eBrochures you get access to an online console (so there’s no software to load on your PC). Your console is password protected so only you, or others you nominate, can access it. So if you are on a sales trip, you can get an eBrochure to a prospect in Los Angeles in a few minutes from anywhere you can get online. What’s more, your console will monitor who sent which version of it, to whom and when.
Can someone request an eBrochure directly from my website? Yes they can. You need a simple form requesting their email address and a dropdown to select the brochure they want. The request will be fed to your console which will despatch the brochure, record the event in the logs and send you an email alert to tell you it happened. Contact us to set this feature up correctly. You can try this feature from here now.
Brochure personalisation is becoming more important At a small additional cost, your console can be set up with a feature to top and tail your eBrochures with a unique message so you can name your customer and the salesperson or highlight a specific issue the customer has raised.
You can save serious money Huge cost savings can be made by users who print many different kinds of brochures, price lists or datasheets. Here are some of the ways you really do save money:
Save on printing costs
Avoid postage or carrier costs
Envelopes are not necessary
Brochure updates don't mean expensive reprints
Storage ceases to be an overhead
Free up admin time to log who sent which brochure when – the console does it automatically
What does the console cost and what do the eBrochures cost?

The charging scheme is simple. For £1,200 GBP per year (US$2,268) you get:

  • A password-protected single-user console to host up to 10 eBrochures. You can host more at a pro-rata cost.
  • A comprehensive log of eBrochures sent and received.

The personalisation feature is a one-off set-up cost of £120 GBP (US$226.80)
The remote eBrochure requests feature is a one-off set-up cost of £120 GBP (US$226.80)

eBrochures typically cost £500 GBP (US$945) for a regular 4-page brochure conversion to HTML (and that might include some animation and an online enquiry form). To design eBrochures from scratch takes more time but should be broadly equivalent to typical design costs for printed brochures. We will price on sight of a brief.

The cost also includes the fee for us to upload eBrochure files to your console once they are approved.

Start your inbox marketing If you’re interested and want to take it further, let us know and we will start talking.
Durham Associates Ltd Durham Associates Ltd, The Old Coach House, Castle Eden, County Durham TS27 4SS, UK.
t: +44 (0)1429 837700; f: +44 (0)1429 838890; www.da-group.co.uk; tom@da-group.co.uk